Groupon offers refunds after flower deal disappoints

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 Groupon was again in the hot seat Sunday after a deal on flowers disappointed some consumers, according to an Associated Press report in the Chicago Tribune.  Some customers who bought the deal, for $20 off a purchase of $40 or more from the Downers Grove-based flower company FTD Group Inc., found that the flowers they purchased were marked as sale items on FTD’s website but not Groupon’s, reducing the value of the Groupon, which did not apply to sale items, the story said. Both companies agreed to credit the accounts of those who bought the Groupon with the difference between the sale price and Groupon’s price, said Groupon.com President Rob Solomon. It was the second time in a week that Groupon apologized to consumers after its marketing efforts hit snags.

— Hallie Busta

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